The prescription counterfoil can be handed into reception, faxed or posted to us
to order your repeat medication. Please tick carefully only the items you require
to avoid waste of medicines not needed.
You can now email us your request by clicking on the links below. Please ensure that
you give us full details of the medication that you require and include your name
and date of birth.
For Repeat Prescriptions please allow 5 days before collection from the surgery.
Please use addresses email@example.com for Portobello patients
and firstname.lastname@example.org for Conan Doyle patients. Email is
not encrypted, so if you are unhappy with this please either hand in repeats requests
or send by post to the surgery. Please include the name, dose and how many times
you take your medication daily on your request.
Telephone requests are NOT accepted as this may lead to mistakes being made. Please
remember to state which items are required and to make the request in good time.
Even with our fully computerised system, repeat prescriptions take 5 days to be processed.
Prescriptions can be returned to you by post if a stamped, addressed envelope is
included with your request (allow extra postal time for this service). Local chemists
operate a pick-up service for prescriptions - Let reception know which pharmacy you
would like to pick up your prescription.. After one year of repeat prescriptions
our computer automatically requests you to make an appointment for a review of your
Chronic Medication Service (CMS) is a service for people with a long-term condition,
whose treatment has been completely stable for over a year. This means a condition
that lasts longer than a year and needs ongoing medical care, i.e. high blood pressure
This service helps patients, doctors and pharmacists to work more closely together
by creating a personal care plan helping patients with their medicines.
Some people can get the medicines they use regularly on a serial prescription (24,
48 or 56 weeks) that the pharmacist will hold for them and dispense at time intervals
agreed with the doctor (every 4 or 8 weeks).
For more information on this service, please contact your pharmacist, GP or the NHS
helpline on 0800 22 44 88 (call from landlines are free).