Clinical E-mail
Portobello Surgery
265 Portobello High Street
Edinburgh
EH15 2AW
Give us a ring
Tel.: 0131 669 8406
Mon – Fri, 8:00-18:00
Conan Doyle Medical Center
4 Nether Liberton Lane
Edinburgh
EH16 5TY
Give us a ring
Tel.: 0131 666 5160
Mon – Fri, 8:00-18:00
Patients wishing to make a complaint should in the first instance contact the Practice Manager at the Surgery, either verbally or in writing. The practice operates an approved in-house complaints procedure, details of which are available from reception or below.
| NHS Lothian Complaints Team Patient Experience Team NHS Lothian Mainpoint 102 Westport Edinburgh EH3 9DN Tel: 0131 536 3370 Email: loth.feedback@nhslothian.scot.nhs.uk Online feedback form: Online Feedback Form – Your Rights & Privacy Or submit your complaint directly to the Scottish Public Services Ombudsman Bridgeside House, 99 McDonald Road, Edinburgh EH7 4NS: By mail to: Freepost SPSO Freephone Advice line: 0800 377 7330 Online at: www.spso.org.uk/online-contact |