Patients wishing to make a complaint should in the first instance contact the Practice Manager at the Surgery, either verbally or in writing. The practice operates an approved in-house complaints procedure, details of which are available from reception or below.
Scottish Public Services Ombudsman
4 Melville Street
Phone: 0870 011 5378
Fax: 0870 011 5379
Web site: www.spso.org.uk